On Saturday I received the new frame for a steel xc bike I'm building up. I went to start on the weekend but noticed a large paint build up on the bottom bracket. The build up is about 15x3mm (don't have a photo) on the outer face and lip of the BB. This will require my LBS to face the BB before I start the build.
People I have spoken to at work believe that I should contact the seller (a major online retailler) about the build up as a warranty issue and see if they will cover the costs as one should reasonably be able to expect the frame ready to be built.
Are there any common accepted practices that I should be aware of around this before contacting the retailler?