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If it was me, I'd release the gear cable so there is no tension at all on the front mech. Then move the gear lever / changer to the position the changer would be in if you weere in the 1st chainring. Then make sure that the adjusting screws are set correctly, so that when you look at front mech from above, it is centred over the 1st, smallest chainring. ...


It sounds like an alignment issue, possibly with your limit screw for the lowest gear being "too low". Your best bet might be to follow a guide to realign the derailleur. Something like this

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