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Dec 8, 2018 at 2:20 comment added Criggie Since the bike was used, another possibility is that the brake pads are misaligned and not contacting the brake track. I had one where the pads had rotated a bit and the rim that was not machined as a brake track was noticably different texture. The pad was wearing at an angle too, so pad replacement was required. OP says they're "new" but could still be hardened with age too.
Dec 7, 2018 at 17:10 history answered David Richerby CC BY-SA 4.0