Timeline for Bike shop did too much work on my bike - do I need to pick it up?
Current License: CC BY-SA 4.0
10 events
when toggle format | what | by | license | comment | |
---|---|---|---|---|---|
Aug 16, 2022 at 17:53 | comment | added | eps | The op is not at all at fault, you are blaming the victim of a scammy business. | |
Aug 16, 2022 at 13:35 | comment | added | user3067860 | @WeiwenNg You don't even need Prime, you could fold in the cost of shipping and still be very significantly cheaper. (Actually you could fold in the cost of a Prime membership and still be half the price for the part...) | |
Aug 16, 2022 at 8:49 | comment | added | walen | 'It sounds like you gave them a bike and expressed "Please get this working."' → It's been long since I owned a bike, but there certainly is a difference between getting it "working" and getting it revamped like it was new. A "working" bike just needs to move when I pedal, stop when I brake, turn when I turn, change gears when I shift, and not fall apart when I sit. Everything else is beyond "get it working", IMHO. | |
Aug 15, 2022 at 22:46 | comment | added | Weiwen Ng | The shop told the OP afterwards that the super-premium Bb was the only one available. this may not have been true. Worst case, the shop can have some employee with Amazon Prime buy a Shimano unit, or they can tell the OP that we have to order one from QBP but it’ll take a while to get here. Also, that is a super-premium BB, and it was an objectively strange choice, and the shop should have known. I don’t know that I can describe the OP as being at fault in this exchange. | |
Aug 15, 2022 at 20:02 | comment | added | MonkeyZeus | @jayded-bee OP said the luxurious 8x one was the only one available. And, once again: Yes, the shop goofed by not communicating an estimate at any point. | |
Aug 15, 2022 at 19:27 | comment | added | jayded-bee | There's a difference between a normal OEM fuel pump and one that costs ~8 times as much though. No sane person would assume their customer would want one of the most luxurious bottom brackets on an ordinary bike that was brought in with deflated tires. If the part was special and expensive enough that the ordinary means of part procurement for the shop weren't enough, that alone should have raised an alarm to call the owner of the vehicle. | |
Aug 15, 2022 at 19:21 | comment | added | MonkeyZeus | @jayded-bee Well, that sounds silly. OP's post indicates that they granted the shop autonomy in getting their bike up-n-running. This is akin to bringing your car in to get it running and then getting upset that it entailed replacing the fuel pump. Yes, the shop goofed by not communicating an estimate at any point. | |
Aug 15, 2022 at 18:49 | comment | added | jayded-bee | "[If] they did a good job then would you consider doing business with the shop in the future?" Not if they charge $850, no. If I get a CEL on my 16 year old car and bring it in, I don't expect to come back to the shop to be told the car has been LS swapped without any prior notice, with a bill that exceeds the price of the vehicle by several orders of magnitude. I'm sure if they went ahead with the LS swap they probably know what they're doing, but it's (1) not what I asked for, (2) not reasonable, and (3) the procedure or final price were never communicated to me. | |
Aug 15, 2022 at 17:19 | history | edited | MonkeyZeus | CC BY-SA 4.0 |
added 249 characters in body
|
Aug 15, 2022 at 17:08 | history | answered | MonkeyZeus | CC BY-SA 4.0 |