I bought a brand new Fuji Nevada and I've had a horrible experience.

I noticed skipping while pedaling and found a stuck chain link. No matter how much or hard I wiggle it, it won't loosen up.

Any advice before taking it back to the shop? Frankly I want to return the bike. I'm so annoyed! It cost me a lot of money too.

  • Take some pliers and a rag and gently straighten it out. Torque it side to side to loosen it up.
    – paparazzo
    Sep 14, 2015 at 23:07
  • Rather than wiggle it in the direction it "wants" to flex, attempt to "bend" it in the direction in which it is not supposed to flex. Sep 14, 2015 at 23:07
  • Im not wiggeling it the way its supposed to bend, im wiggeling it where it dosent bend, if that makes any sense. Annd ive used a plier aswell. Its completly stuck. If i bend it in a position it will stay that way. Sep 14, 2015 at 23:16
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    If the bike is new, take it back and request they fix it. Freeing up the chain is fine, or you could request a new chain to be fitted at some discount.
    – Criggie
    Sep 15, 2015 at 0:42
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    What we're saying is to flex it sideways, fairly forcefully. (But of course you really should just take it back to the shop where you bought it.) Sep 15, 2015 at 1:59

2 Answers 2


I agree if the bike is new and has not been abused the shop repair it for free. I have repaired several "new" bikes with a sticking link. I generally remove the affected link and replace it with a master link for a chain of the correct size. Total cost under $5 if you already have a chain tool. I don't know why it happens, perhaps just a manufacturing defect.

  • Ok, but does pedaling with a stuck link damage the gears? Its XT so i dont want to ruin it even if the chain is fixed. Sep 15, 2015 at 1:22
  • what i meant by the above comment, some time i pedal and if I stand while cycling and the stuck chain is in the rear gears u get this huge click sound and emtpy pedal move. Its hard to describe but i think you know what i mean. ofc ive stopped even using the bike now until i get the link fixed. Sep 15, 2015 at 1:35
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    I would avoid riding it in the position that causes the skip/jump/click.
    – mikes
    Sep 15, 2015 at 10:26
  • well every position is skipping. Every time the link is going trough the rear derailleur it skips. I can see that it cant fit the gears so it moves the derailleur slightly forward. I really hope my derailleur is not broken. How can i check for other errors? Im not spending a single money on fixing it srs. Sep 15, 2015 at 15:43

I work at a shop that sells Fuji and I've built many Nevadas. I'll admit that certain models are great and the lower ones are, well.....not as great. However, I assure you that problem is not specific to that brand/model; it's a component issue. I have seen that problem before, and I just pushed the pin out and replaced it with a Shimano chain pin (relative to the speed of the chain, of course: 6,7,8Spd or 9spd or 10spd or 11spd). A 3 pack of pins for future us should cost $5-$10 depending where you get it. Or Master Links work as well.

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