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I bought a brand new Fuji Nevada and I've had a horrible experience.

I noticed skipping while pedaling and found a stuck chain link. No matter how much or hard I wiggle it, it won't loosen up.

Any advice before taking it back to the shop? Frankly I want to return the bike. I'm so annoyed! It cost me a lot of money too.

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  • Take some pliers and a rag and gently straighten it out. Torque it side to side to loosen it up.
    – paparazzo
    Sep 14, 2015 at 23:07
  • Rather than wiggle it in the direction it "wants" to flex, attempt to "bend" it in the direction in which it is not supposed to flex.
    – Daniel R Hicks
    Sep 14, 2015 at 23:07
  • Im not wiggeling it the way its supposed to bend, im wiggeling it where it dosent bend, if that makes any sense. Annd ive used a plier aswell. Its completly stuck. If i bend it in a position it will stay that way.
    – eternalStud
    Sep 14, 2015 at 23:16
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    If the bike is new, take it back and request they fix it. Freeing up the chain is fine, or you could request a new chain to be fitted at some discount.
    – Criggie ♦
    Sep 15, 2015 at 0:42
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    What we're saying is to flex it sideways, fairly forcefully. (But of course you really should just take it back to the shop where you bought it.)
    – Daniel R Hicks
    Sep 15, 2015 at 1:59

2 Answers 2

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I agree if the bike is new and has not been abused the shop repair it for free. I have repaired several "new" bikes with a sticking link. I generally remove the affected link and replace it with a master link for a chain of the correct size. Total cost under $5 if you already have a chain tool. I don't know why it happens, perhaps just a manufacturing defect.

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  • Ok, but does pedaling with a stuck link damage the gears? Its XT so i dont want to ruin it even if the chain is fixed.
    – eternalStud
    Sep 15, 2015 at 1:22
  • what i meant by the above comment, some time i pedal and if I stand while cycling and the stuck chain is in the rear gears u get this huge click sound and emtpy pedal move. Its hard to describe but i think you know what i mean. ofc ive stopped even using the bike now until i get the link fixed.
    – eternalStud
    Sep 15, 2015 at 1:35
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    I would avoid riding it in the position that causes the skip/jump/click.
    – mikes
    Sep 15, 2015 at 10:26
  • well every position is skipping. Every time the link is going trough the rear derailleur it skips. I can see that it cant fit the gears so it moves the derailleur slightly forward. I really hope my derailleur is not broken. How can i check for other errors? Im not spending a single money on fixing it srs.
    – eternalStud
    Sep 15, 2015 at 15:43
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I work at a shop that sells Fuji and I've built many Nevadas. I'll admit that certain models are great and the lower ones are, well.....not as great. However, I assure you that problem is not specific to that brand/model; it's a component issue. I have seen that problem before, and I just pushed the pin out and replaced it with a Shimano chain pin (relative to the speed of the chain, of course: 6,7,8Spd or 9spd or 10spd or 11spd). A 3 pack of pins for future us should cost $5-$10 depending where you get it. Or Master Links work as well.

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