I just installed a new 6800 groupset on my bike for the first time, and everything went O.K except for the front derailleur. I can't shift it into the big ring, if I push the lever to change to the big ring, it won't go all the way, and it won't make a click.

If I push just the smaller lever (to get into the small ring) it makes a click just fine, but if I push the big lever, it will move a bit but not enough to click.

If I disconnect the cable from the FD, I still can't get the lever to move and make a click. Is the cable stuck somewhere?

  • when you fitted the new kit, did you also replace the cables? inner? outer?
    – PeteH
    Commented Oct 26, 2015 at 11:22
  • Everything was brought brand new new. Brand new cables, albeit reusing the outers (however they are only just over 6 months old).
    – suskie
    Commented Oct 26, 2015 at 11:28
  • That you have the problem even when the cable is disconnected suggests to me that it is not the derailleur, but either the shifter or the cable or the way the cable has been fitted. That the cable is new would tend to eliminate the cable. I'd be tempted to take the cable out of the shifter completely and start over.
    – PeteH
    Commented Oct 26, 2015 at 11:32
  • With the cable disconnected from the shifter, should the shifter make clicks when pushing the lever (as if changing from each chain ring)? Because I've disconnected the cable, pulled it back out of the bike, so now it's like I first got it (ecx.images-amazon.com/images/I/71Ed9F1S3KL._SX466_.jpg) But if I push the big lever, it won't make a click noise.
    – suskie
    Commented Oct 26, 2015 at 11:47
  • 1
    The old one does click without a cable. So I pulled out the cable completely and re-threaded it, looks like it is working now. The cable was pre-installed from the factory and it appears it wasn't in correctly. Thanks!
    – suskie
    Commented Oct 26, 2015 at 12:16

1 Answer 1


Check the limit screws -- if you set them in the wrong way they might stop the full movement of the cage, irrespective of the cable. If the cable is disconnected and if you cannot move the cage so that the chain goes on the front outer right that is either because of limit screws or the bottom bracket is so far out the outer ring cannot be reached by the cage.

Check out this page and see whether you get something out of it:

Park Tool front derailleur adjustment

PS as PeteH mention in his comment, if you cannot 'click' the levers, check whether you have installed the cable correctly -- I personally think this is a very unlikely situation, because cables can normally be installed only when the shifter is in one specific position. Worth a check though.

  • 1
    but the Op says that the shifter does not pull enough cable to "click" even when not connected to the derailleur, so how can the limits on the derailleur be the problem?
    – PeteH
    Commented Oct 26, 2015 at 12:11

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.