About 2 years ago I got my new bike - an Enigma Ti bike. The frame was customised for Di2 and I had hydraulic disk brakes fitted. An expensive bit of kit that was supposed to last forever and make my commutes a pleasure. I love the bike, it's fantastic but yesterday I found this:
When the guy at the bike shop (not the one I bought it from) saw it he said I was very lucky it hadn't given way. I had been hearing very worrying noises when applying power. My 18 mile ride home through London was done VERY carefully.
So my question is should I accept a replacement frame or should I ask for my money back? This bike was about £5500 and I've done around 9,500 miles on it in 2 years. What is to say that this won't happen again and I'll end up under a bus?
I am a heavy guy - hovering between about 16 and 18 stone over the last 2 years but surely a Ti frame should be able to cope with that?
If I do decide to get a replacement what should I reasonably expect the bike shop to do about me not having a bike in the meantime. It's likely to be several weeks if not months to get me a new bike. In that time I expect to have a bike to do 180 miles (290 km) commuting on a week and I have long rides like the Ride London 100.
I do have my old £500 bike but I'm probably going to have to spend a fair amount of money servicing it to get it usable again.