My Rohloff gearhub will only shift between gears 3 and 4 (I think; display long ceased to be readable, but it's two low gears). I tried adjusting the shifter cable tension but it makes no difference. When I disconnect the gearbox from the hub it still doesn't shift.


The owner's manual troubleshooting section has an item "twist shifter does not turn freely", but beyond 3 and 4, my twist shifter does not turn at all, not even under considerable force. When I do shift (heavily) between 3 and 4, I do see a slight movement in the cables. I am not able to manually pull the cables out of the gearbox.

Until yesterday, shifting worked through all gears albeit somewhat heavily. I took the bicycle on a train, where I strapped it. After I got off the train, the problem appeared.

What might cause this?

  • I would say something's jammed. Feb 21, 2017 at 12:36
  • @DanielRHicks Possibly. It was dirty but cleaning didn't solve it. I'm hesitant to open it for fear of breaking things.
    – gerrit
    Feb 21, 2017 at 13:17
  • 2
    Rohloff famously has a great warranty. Take it to a dealer.
    – RoboKaren
    Feb 21, 2017 at 17:17
  • @RoboKaren Apparently, warranty is two years. My Speedhub is almost 8 years old (bought in spring 2009). Warranty also requires a yearly service check (...) by a professional bike workshop, which I didn't have since between 2009 and 2014 I lived 1600 km from the nearest Rohloff-capable bike shop, so I had to maintain my bike myself. Shifter cables are even listed as a wearable part and I'm still using the original ones, despite a traffic accident in November 2013. I can't see anything wrong but it would be unsurprising if they need replacing.
    – gerrit
    Feb 21, 2017 at 17:53

1 Answer 1


Check the cables.

Rohloff classifies the gear shifter cables as a consumable. They may wear out and need replacement over the years. Check the gear shifter cables carefully for any damage; they might need replacement. Be aware that they are not ordinary cables, but that you need special Rohloff gear cables to fit.

In my case, there was a damage in the gear shifter cables. Replacement resolved the problem.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.