I am having trouble with my bicycle which is a Giant Terrago FS1. I have posted a video on YouTube which might help to explain the situation better, as it might be better than words.
Due to the problem, my handlebars wobble and the suspension doesn't work. However, if the fork lowers are pulled forwards as in the linked video, the suspension will work. Does anyone have some clue regarding what might have happened?
Here is the link to the video:
If you need any further details please do let me know.