I only cycle about 4 miles per day, on roads and paths, which although a little bumpy in places, I'm not off roading. I'm finding something is breaking or coming loose on my bike after only a couple of weeks or less after servicing it, and I'm having to take it back to the shop every couple of months.
I'd specifically asked for a bike that wouldn't require much maintenance and on questioning the shop I've since been told that ANY bike I bought would be the same, but I just don't really believe them. People must be able to do 100+ miles without problems regularly surely?
The bike they sold me is a Claud Butler Windermere, which was way lower in price than I was prepared to pay (I was prepared to pay more specifically because I wanted to get something low maintenance that I didn't have to think about). I also know/knew next to nothing about bikes.
In the 18 months I've had it
- Bottom bracket worked loose twice (so it makes a clunking noise), once just 2 weeks after a service
- Rear (metal) mud guard cracked through
- Chain gaurd cracked through
- Pedals loose, broken and replaced with metal ones
- Pedal arm thing loose
- Rear wheel loose (although they admitted that was their mistake??)
- Mud guard bolts dropped out
- Handle bars loose 3x
- 1x puncture
- Saddle loose
- Gears mis-aligned almost constantly (just make do with what happens to work)
- Front break squeals almost constantly (fixed for about a day after service)
- One set of rear pads worn, breaks need frequent adjusting, often "stick" on one side.
I have done less than 2000 miles so far, and it hasn't had any impacts - this breaks/cracks have all just come from vibration from riding.
My bike shop has simply told me "no there is nothing they can do in a service to stop these things happening, even the next day, it's just random" and "no you can't buy a bike that is better for any price, so there is no point replacing it". I don't have access to many bike shops to shop around. Are they fibbing?
My ideal would be to be servicing it about twice a year. Is that just unrealistic?
Just add some details on the roughness of the ride, as I may be a tad rough based on some answers.
I'm about 65kg but also impatient so tend to cycle quite quickly (in a non athletic sense). Top speeds 20-25mph on flatish.
There are three cobbled speed bumps on the route (i do slow down)
There is a short steep hill, which i just keep in highest gear (middle at front, smallest at back) and power through (160m long 12m rise). I don't really use the front gear.
This is the uk so plenty of rain.
At home it lives in the garage. During day in a covered bike rack.
Just to add closure to this in case anyone is interested as it has been a few years now. I followed the advice and switched bike shop AND bought a new bike - more expensive Raleigh Strada 5. Totally different experience with this bike and shop - reliable and no comparable problems. The new bike shop gave the old bike a good going over and it is now my back up bike - it is clearly nothing like the same quality as the new bike, but none of the alarming problems since switching shops. It does go to show that even as just a commuter rather than a bike enthusiast, there can still be a big difference paying a little bit more.