I've got an Sram AXS Dub Crankset on my bike and noticed a few days ago, that the black cover around the crankset bolt (chainring side.. where you tighten/loosen usally to remove the crankset) has apparently.. fallen off. I didn't touch that but it's gone. I asked my dealer and he said Sram doesn't offer these covers, yet so he sent me a replacement crankset which is nice, but I am having problems removing the old crankset in the frame.
I tried and tried but couldn't remove it (by turning counter-clockwise with an 8mm hex key) so I started googling and it appears that this particular black cap is actually needed to remove the crank - is that true?
Or let me ask another way: is it possible (and if so how) to remove the crankset as is / shown in the picture?