For the last two months and less than 600 km of riding I have been using a pair of new Shimano SLX BR-M7120 "high power" 4-piston hydraulic disc brakes. Yesterday I have noticed that the bite point of the rear brake started to wander, i.e. the lever travel required for brake engagement changes.

Specifically, when pulling the lever a few times in quick succession, i.e. when pumping the lever, the travel shortens considerably (up to 1.5 cm at the finger position, depending on how fast you pump), so that the brake bites sooner, with the lever further from the handlebar than normally. The lever never sinks closer to the handlebar than normally, i.e. the bite point always wanders to the outside.

The brakes have been bled very recently and the lever does not feel soft nor is the braking weak. Combined with the fact that the lever never sinks, I am not sure this is due to air in the system.

This is quite a frustrating and unsettling issue in general and especially when hurtling down very steep and rough terrain (which these brakes are meant for) where it is dangerous both to go too fast or too slow, one of which you are likely to do if you cannot tell when your brakes will engage. So as the question says, does anyone know why this happens and how to fix it?

Some additional info:

  • front brake is also affected by this issue but to a far lesser extent; the lever has to be pumped faster than it would be during any realistic trail riding situation
  • problem first occurred in wet and cold weather (just above freezing), however I've ridden in the same conditions a few times before without noticing it
  • the brake is not damaged and, apart from this issue, works great
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    This was also a common issue with previous generations (2-3 years ago) of XT brakes. You might be able to gain some insight googling for those. I'm afraid I don't recall reading an actual solution to the problem though – Andy P Dec 2 '19 at 13:23
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    A few questions to rule out common causes of similar issues: (a) are you turning your bike upside down or on the side for repairs or transport? (b) do you experience a lot of break pad wear? (c) do you notice frequent brake rub, is your brake rotor bent or wobbly? – gschenk Dec 2 '19 at 16:00
  • Did the brakes do this before bleeding. Have you tried bleeding them again? (You can probably guess I am thinking its a bleed problem) – mattnz Dec 2 '19 at 20:04
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    So the answers to your questions are as follows.I am not turning my bike upside down or on the side (except when I crash that is, when I do both :D ) – Mick Dec 3 '19 at 9:09
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    This seems to be an issue for all new Shimano brakes sharing the same fundamental design, i.e. 2018/2019 XTRs, XTs and SLXs. As for the solution, what people seem to do, especially in Europe (and within Europe especially in Germany), is to swap Shimano oil with a low viscosity oil that has small viscosity variation with temperature (i.e. a high viscosity index or VI; Shimano's VI is pretty low, apparently, meaning it gets "sticky" at low temperatures). I'm not posting this as an answer yet because I need to confirm it in practice. First I'll bleed with regular Shimano oil and see if it helps. – Mick Dec 4 '19 at 9:38

Originally I gave a tentative answer to this question and proposed the solution without actually trying it (next three paragraphs), and now that I have tried it I expand the answer with a report on the results (last two paragraphs). Spoiler: as already verifed in the meantime, the solution works perfectly.

Firstly, this is not a bleeding problem. I verified this by thoroughly bleeding the brake using fresh original Shimano mineral oil, after first draining the system to make sure I really do use the proper fluid in good condition. I also took the opportunity to clean the pistons and "lube" them a little with the braking fluid, just to eliminate dirty/sticky pistons as a possible cause of the problem. The bleeding was done at room temperature and the results were excellent; great lever feel, sharp engagement, consistent bite point position. However, after I took the bike for a test ride through the neighbourhood, with the outside temperature just around freezing, as the system cooled to the outside temperature the wandering bite point reemerged, i.e. the lever would "pump up" (engagement would begin earlier). The corresponding effect, to a smaller extent, emerged at the front brake as well.

Given this test and the information I have gathered at various places on the web, I conclude that the cause of the problem is the high Shimano mineral oil viscosity at low temperatures (viscosity being, in layman's terms, the resistance of fluids to flow freely; water has very low viscosity and flows easily, while e.g. honey has high viscosity and oozes slowly), combined with the small orrifices of the Shimano levers' inlet and compenstaing ports through which oil flows between the master cylinder and the brake fluid reservoir. Namely, instead of the oil flowing to the reservoir through the compensating port as the pistons are retracted after braking, the oil stays in the main line, so as the lever returns the pistons do not yet retract fully, meaning that on the next braking they are extended closer to the disc and therefore bite sooner, with lever further from the handlebar. If given more time, the oil slowly flows back in the reservoir, the pistons retract fully, and the bite point returns to its usual position. Hence, the bite point wanders to the outside by amount dependant on how often you engage the brake; at low temperatures, you can pump up the lever so that there is almost no free stroke before engaging.

The solution I have read about and intend to apply is to swap the original Shimano mineral oil with a low viscosity oil that has small viscosity variation with temperature (i.e. a high viscosity index or VI; Shimano's VI is pretty low, apparently, meaning it gets "sticky" at low temperatures). I believe this nullifies the warranty, but I have found there are many people, especially in Germany, who have been doing this for years using one particular motorcycle fork oil. In fact, this is so widespread that this oil, Putoline HPX R 2.5, is considered a benchmark on their forums, and if you try to buy it on German Amazon, at the time of writing 7 of the total 8 reviews rave about its use in Shimano brakes, the eighth also lists this as one of the uses it is good for, while Amazon auto-suggests Shimano bleeding funnel as an additonal item to buy with this moto fork oil (!).

After I actually try this, I will update this answer with a report on the results.

UPDATE: Roughly a month ago I finally bled my rear brake with Putoline HPX R 2.5. The bleeding was as easy as usual if not easier, as the less viscous Putoline fills the lines more quickly. Since then I have had several snowy rides at temperatures well below freezing, down to under -6 °C (under 21 °F). The wandering bite point dissapeared completely and the bite point became perfectly consistent, i.e. the lever neither pumps up nor sinks. I cannot even reproduce the wander deliberately by successively puling the lever as fast as I can while standing over the bike, let alone while riding. For comparison, I still use regular Shimano mineral oil in my front brake, and now that the rear brake is completely wander-free, even the small „pump-up“ I previously felt in the front feels huge. As for the performance at warmer temperatures, the highest in the last few weeks were about 15 °C or 59 °F, and the brake felt great. Apart from achieving predictable and consistent bite point in the entire range of riding temepratures, I could not really feel any difference compared to using Shimano oil; the lever action on both sides feels firm and safe. As for the seals, there are no indications of any adverse effects of Putoline whatsoever, let alone leaks.

Given this experience, which has now also been confirmed by others (see answer by Gareth D), and the fact that Putoline is also cheaper than Shimano mineral oil, I can only recommend using Putoline HPX R 2.5 as a solution to the wandering bite point problem to anyone not worried about the warranty of their Shimano brakes. Come next bleeding, I will start using it in the front as well.

  • Hi Mick - how did you get on with using various mineral oils at low temperatures? Remember its totally OK to mark your own answer as the "accepted" one. – Criggie Apr 13 '20 at 22:43
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    Hi Criggie, I just posted a comment above explaining that I did not try this in the end, simply because the winter was so warm I had very little reason to just go through the motions. We'll see if the next winter is going to be... Well, coming at all, or if we'll have another long, wet autumn again. I expect a tyre-melting summer in the meantime. – Mick Apr 15 '20 at 10:57
  • Great analysis, thank you! – JohnnyO Nov 2 '20 at 19:43
  • Hi JohnnyO, you're welcome, glad if my analysis helped! – Mick Nov 3 '20 at 21:18

My slx rear brake had the exact symptoms of the wandering bite point Bled them properly- no change, changed the fluid to the Halfords one and this made it worse. I even noticed the lever was returning more slowly than the front. Ordered the Putoline HPX R 2.5, preformed a full flush and bleed with it in the rear brake and the problem was instantly cured.The new fluid is noticeably less viscous and the lever now returns with a snap when released. No pumping up of the lever nor wandering bite point just consistent brakes again. I also noticed when bleeding it was much easier to get all the small bubbles out as I suspect the thinner fluid can get into all the nooks and crannies more easily. Overall really pleased with the results.

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    Hi Gareth, and welcome to bicycles.SE! It's great to hear first-hand experience with a solution to a common problem. Did you experience the problem in cold weather primarily? – rclocher3 Aug 25 '20 at 20:28

I wonder how you got on with this in the end?

I bought some second hand cut m785s a couple years ago. They were fine for a while but then the wandering bite point happened to me too. I had the rear caliper replaced with a compatible slx one and it was fine for a while again but then on a ride, boom, no brake, then just as suddenly it went back to normal. This happened a few times, and I've had the brakes in the shop and they did the regular top down bleed but still the problem persisted.

My solution, which so far has worked, was to do a bottom up bleed... I removed the caliper from the frame and put it on the floor. I removed the pads and jammed a pair of long nose pliers between the pistons as I don't have the little plastic spacer. Using a big syringe, push brand new (regular Shimano) fluid from the caliper, up and out into the normal bleed funnel on the lever at the top, tapping everything to dislodge any air bubbles.. As the funnel filled up, I emptied it with a second syringe.

Once the system was totally full of clean fluid, and the funnel half full, I just squeezed the lever over and over at all different angles tapping the hose and lever until I could squeeze about 20 times in a row with no new air bubbles.. (amazing how much was in there actually, especially having had the brakes bled recently in the normal top down way). Once done, close the bleed nipple at the caliper before removing the hose, plug and remove the funnel, put a drop of fluid into the hole before winding the cap back in. Clean up, pads in, caliper back on the bike. Brake feels good, solid, woody feeling at the lever, just like the front and how I expect brakes to feel.

After reading all the issues about wandering bite point on Shimano brakes, I was convinced it wasn't a bleed issue, bit thought I'd try one last time a different way, just like I used to do it with my old magura rim brakes...from the bottom to the top, the way air naturally wants to travel... So far so good, it feels totally different. Fingers crossed..

  • Interesting - I can't see how the end result is different, despite taking the opposite path to get there. OP originally thought low temperatures were the root cause. What kind of external temperatures were you riding in ? – Criggie Apr 13 '20 at 22:45
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    I did the exact same thing as you, and while it resulted in wonderfully bled brakes, it did not solve the wandering bite point issue. Namely, at home at room temperature they worked brilliantly, but then as I went out and they gradually cooled, the issue reemerged, becoming more and more noticeable, and again dissapeared at higher temperatures. So I am confident this is a temperature related issue. – Mick Apr 15 '20 at 10:14
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    As for the solution I proposed, this winter was so warm - actually nonexistent - that I simply didn't have enough incentive to try it. After posting my answer below, I was actually a few clicks away from buying the Putoline oil when I checked the weather forecast and thought I should wait a while. Suffice it to say that although I rode frequently throughout the winter, I had only one ride with only a little bit of snow - on 29 March, so strictly speaking not even in the winter. The issue did appear on colder days up at the trailheads, but was quite mild. The mud drove me crazy though. – Mick Apr 15 '20 at 10:30
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    Just a comment on your pliers idea for the piston spacing. The plastic block is 10mm wide, so in a pinch, I just use a 10mm allen key. This way you have a consistant 10mm accross the whole piston. – abdnChap Oct 25 '20 at 21:39

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