First post here. I can't seem to figure out a strange problem with my right-hand Shimano 105 5800 shifter, which is only 15 months and a few thousand miles old.

Initial symptoms on the bike: Intermittently, when attempting to downshift to an easier gear at the rear (larger sprocket), the large lever would jam just at the point where you would normally expect a click and a shift. No shift happens. This would occur, seemingly at random, in all rear sprockets. The feeling at the lever is the same as hitting the limit stop when you reach the biggest sprocket. Temporary, unreliable remedy: shift up first to a harder gear, then shift down two gears, and hope it doesn't immediately jam again.

My first thought: Must be the gear cable fraying. These shifters have a habit of eating the rear derailleur cable inside the shifter mechanism. I've had that before, although the symptoms were different: that was a gradual degradation in shift performance, not a total jam. Anyway, I replaced the cable (inner and outer) for good measure, but the problem persists.

Further investigation: I took the lever off the bike to check the mechanism function without a cable, and the problem is still there. The fault remains exactly as it first presented on the bike:

  • occasional jam when attempting shift to larger sprocket
  • shift to smaller sprocket always works perfectly, and sometimes temporarily cures the downshift jam

Most oddly, when the lever is held upside down (lever sticking up in the air), the shifting is perfect (at least, once you've downshifted to get it unjammed, it stays unjammed).

I have taken the bottom inspection plate off to have a look at the inside of the shifter, but avoided further disassembly (so far, at least...). The only thing I've done is clean it out and relube it.

Video: Youtube video demonstrating

  • fully correct operation when held upside down
  • then turning it right side up, and successful upshifts
  • then the downshift jam occurs
  • then turning it upside down again; the downshift jam is maintained
  • lastly, an upshift restores fully correct (upside down) operation

Photos: These are taken in the "jammed" condition (i.e. will not downshift). enter image description here enter image description here

Any ideas?

  • Does sound like theres some small obstruction inside the mech somewhere. Have you shaken it really hard while upside down, while actuating the brake and gears ? Could be something small and light like a wisp of wire which is attached to some grease/lube. I'd be tempted to flood the whole mechanism with WD40/CRC to flush it. Best done off the bike if you can.
    – Criggie
    Commented Aug 18, 2020 at 3:12
  • 1
    Did you resolve the issue? I’m getting it on my R7020 right shifter. Commented Aug 28, 2020 at 16:42
  • @DavidRodgers No. Well, only by selling it on eBay. (It fetched a remarkably good price - maybe somebody out there knows the trick.)
    – IainB
    Commented Aug 29, 2020 at 19:51

2 Answers 2


Yeah, the little plate that make you shit to bigger cog had an issue on mine, the spring was not strong enough and failed to grip... so, the shift would not work. `

Funny enough, I put a rubber to hold it tight and it's working well. I don't know for how long though...


enter image description hereenter image description hereI have same shifter with same problem. I think I've narrowed it down to a pawl which you can't see easily (it's at the highest point of the ratcheting mechanism when right side up, so if you shine a light underneath it you can just see it). It's not returning but gravity will do it, so it's probably a broken / disengaged torsion spring. If you listen closely you can hear it as you invert the shifter, but it's very very quiet.

I've sprayed a lot of oil in there in case it was gummed, will try disassembly next.

There are two pawls on the top too (underneath when mounted on the bike) with springs keeping them engaged as they ratchet. Worth making sure these springs are intact.

EDIT: pulled it apart, torsion spring was indeed broken so that pawl was held disengaged while upside down, but fell in without the spring the right way up. Not sure where I can source another spring...

EDIT AGAIN: used an individual strand of gear cable to fashion a shitty spring. Seems to work unassembled. enter image description here

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.