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I have an three year old Electra Townie 8i with the Shimano Nexus Inter 8 hub gear that needs to be adjusted. I followed the guide in this clip

and it was easy enough. However, the adjustment doesn't "stick".

The problem is that the markers used for the adjustment don't remain aligned after I change gear, and the misfit isn't constant. I get different misalignment if I go 5 → 4 (4 is the gear that should be used when adjusting) compared to if I go 3 → 4. And the problems are even bigger if I go 1 → 4 or 8 → 4.

It is like it slips every time I shift gears.

What's wrong and how do I fix it?

Edit: Forgot to mention. I recently shorted the chain by removing some links since it had stretched itself. Don't know if that has anything to do with this issue.

Edit 2: When I, last autumn, put away the bike for the winter the gear was fine. This problem arose when the bike was indoors (room temperature) and unused.

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    BTW you don't remove links to fix a stretched chain. A 1% stretched chain is completely worn out. Possible that your wheel moved in the slotted dropouts. You should check chain wear and replace if necessary. Jun 13, 2020 at 23:47
  • @ArgentiApparatus I had moved the wheel all the way back in the dropouts due to the chain being stretched. After removing the links I had to move the chain, more or less, all the way forward. This bike also have an extremely long chain, look at this image sefiles.net/images/library/zoom/185014_elctra_10_z.jpg . I have no other problems with the chain, it never jumps off or make any noise or so.
    – d-b
    Jun 14, 2020 at 7:02

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Having shortened the chain because of stretch is an eyebrow-raising concept because by the time a full link's worth of slack has developed, that would be an off-the-charts amount of wear. But drivetrain wear probably isn't your problem either way. Also there are other reasons to find the need to remove links, like tuning the position of the axle in the dropouts. It's conceivable to need to remove a link to tension the chain if it started out almost all the way back in the dropouts, but that would still indicate a ton of wear in almost any case.

That the error isn't constant in and of itself isn't necessarily an issue because the cable pull of Nexus 8 shifters isn't constant between clicks either.

If in those 3 years this bike has seen some solid use, it's possible it could be due for a basic internal service with a Nexus/Alfine oil "dunk." There are many questions here about this and whether to DIY it or bring it in. Friction and under-lubrication of the internal parts can cause some issues like you describe. Even if it doesn't solve the problem, it's still maintenance the hub needs. If the mileage is fairly low, like under 1000mi/1600km, this is likely not the problem.

Cable housing friction can also cause what you describe. A quick test is whether the adjustment indicator shows the same alignment after shifting into a given gear from either direction. If it doesn't, friction in the housing is likely causing binding in the cable release direction. This is also a problem that wouldn't be surprising on a bike that's seem some use. Lubrication may help, or you may need a new cable and housing. Another basic test for this is undoing the cable release at the cassette joint so you can manually slide the cable through the housing with your hands. It should be pretty smooth.

If it's not either of those two things, damage to the hub internals becomes the next likely possibility.

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  • Thank you, will try your suggestions and come back with the result.
    – d-b
    Jun 14, 2020 at 7:04
  • Regarding the chain, I had moved the wheel all the way back in the dropouts due to it being stretched, but it was no longer enough. After removing the links I had to move the chain, more or less, all the way forward. This bike also have an extremely long chain, look at this image sefiles.net/images/library/zoom/185014_elctra_10_z.jpg . I have no other problems with the chain, it never jumps off or make any noise or so.
    – d-b
    Jun 14, 2020 at 7:05
  • One more detail (I will update the question with it). When I put away the bike last autumn for the winter, the gear was fine. This problem arose when the bike was indoors (room temperature) and unused.
    – d-b
    Jun 14, 2020 at 10:33

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