I have a 2020 Giant Trance 2 I purchased new at the beginning of June 2020. Recently I had to replace my shifter cable (I broke a ferrule and the cable was fraying and very short, so I figured the best way out was to throw a new cable in to the system.) Prior to this, I have clamped my shifter cable into my derailleur and indexed with no real issues twice before. This time around I am having great difficulty shifting to lower gears only when my cable is clamped.
Observations / General Info
- Shifter cable appears to be seated properly. https://imgur.com/a/iV0nsw5
- I unhooked the cable and set the H-limit, manually set L-limit (as close as I could tell), and double checked the B-limit (same position it has been in, given the dust rings.)
- I replaced the (new) shifter cable just to make sure something wasn't wrong with the cable. These are the shift cables I am using
With the cable unclamped (so swinging freely but still through my outer), the shifter lever feels clean and responsive. Additionally, I can manually push the derailleur into all positions. Derailleur hanger looks fine.
With the cable clamped, shifting from the highest gear towards the lower gears starts to get difficult around gear 10 -> 9 / 9 -> 8 (so just a few clicks in.) I can get all the way up to gear 2 with progressing stiffness, and then the system is so tight I usually cannot push into gear 1. If I start with the cable particularly loose, I can usually click to gear 1 if I really press the shifter lever, but the chain doesn't move. If I click back to gear 2, I'm often not able to click back to gear 1 again.
I keep reading online that either the cable tightness needs to be adjusted (I have tried varying degrees of slack- / tautness) or to replace the outers (which should still be fairly clean- they are only 2 months old and I shift with no resistance when unclamped.)
Does anyone have any suggestions? I can upload additioanl pictures if it sounds helpful.