7

I'm trying to install some aftermarket hardwired lights to my eBike which is running a Shimano steps e5000 drive system (bike is a Reid urban+ ebike). I've verified that the lights work and are the correct voltage, however when I press the light button on the headunit nothing happens, no voltage on the light terminals, and no response from the display (usually would display a light icon and beep).

I've tracked the issue down to a setting that needs to be enabled in the e-tube project software called "light connection." (excerpt from e5000 manual below:)

enter image description here

So because I don't own the expensive linking device - I went and brought my bike to the local bike shop and asked them to just enable this setting. Unfortunately they've told me that they can't find this setting in the software - and it's near impossible to find a manual for the windows version of the e-tube project software (I've only been able to find this manual for the app version of e-tube project).

Does anyone know where to find this setting in the e-tube project software?

4 Answers 4

10

Shimano hides this kind of information behind its TEC site. This is for 'industry professionals', but you can register by selecting some random bike shop as your place of work, there are no checks.

https://www.shimano-tec.com/

Here are screenshots from the relevant course https://www.shimano-tec.com/mod/scorm/view.php?id=2310

enter image description here enter image description here enter image description here

I downloaded the software myself, and it was extremely easy to find the setting following these steps:

  1. from main menu click 'e-bike'
  2. screen appears as in the screenshots above, but without the components (since I do not own them)
  3. then after connecting to the computer and running 'connection check', you can select the 'drive unit' then click customize
1
  • Great and thanks for the tip about Shimano-tec, I'm shocked that this info isn't public!
    – protango
    Oct 2, 2020 at 2:42
3

Ahem. This page was the first link I found when I googled "Shimano E-tube light". Yet important info is missing. You don't need to buy the $200 PC tool. You can access the Light On/Off option in the E-tube phone app by downloading an older version, such as V3.4.3, from an app archive. This worked for my E7000 and E8000 motors. Not sure about other models.

Google "Apkpure" on your smartphone (need android afaik). Enter the site and search for "Shimano", select the "E-tube Project Cyclist" app, scroll down to "Previous versions" and select "more", select/download "V3.4.3", find the downloaded file on your phone, open it, let it install, done! I did NOT need the Apkpure App to install the download, even though the site tries to tell you that. Once installed, E-Tube V3.4.3 appeared in the Google Play Store library like a normal app. You should turn off automatic updates to prevent it from updating. When you start E-tube 3.4.3 it will try to update to the latest version, so just cancel that update. The Light On/Off option is in the Drive Unit customization. Once Light is On, you can access the Light On/Off setting that was locked on the Shimano Steps Display.

Yes, it's scary to download potential malware from unknown sources. Don't just trust me, google "is apkpure safe" and read what other users have to say. I used an old phone that I didn't care much about to download and so far so good. I'm so happy I found this. I dodged a bullet. Really hope this will help more people save $200 and a headache <3

Be aware that opening this "lock" on the Light menu will decrease your available battery capacity and range, as the Shimano system apparently calculates and reserves 40 minutes of light from your battery to make sure you don't run out of light on the road. This capacity decrease can be unreasonably large - more than 20%. This is probably the reason the Light menu is locked away on new bikes. Locking the light menu the same way you unlocked it should return the battery and range to normal.

UPDATE 2022-08-24:

Testing effects on battery range. I have kept very detailed notes on range/distance/time on every charging cycle ever since I got my 500 Wh Shimano e8010 batteries. They are currently on their 80th and 50th cycle. Just by Enabling the Lights option (without any light installed) the range shown on the display with a full 500 Wh battery changes from 94/71/47 km to 89/67/44 km in eco/trail/boost respectively.

Having gone through 8 charging cycles on my trail bike with lights enabled but without any lights installed, I'd say that the 4 km range reduction looks accurate, although it's hard to tell with the intense and varied riding this applies to.

Having gone through 10 cycles on my city bike with lights (Lupine SL Nano running at 600 lumen) installed and on at all times, the difference is very noticable. In addition to the 3-5 km decrease from enabling lights, having the lights on and taxing the battery seem to decrease the range by an additional 6 km / 15 minutes runtime on average. That's about 1/8, 12% of the total range.

By my logic, a 600 lumen lamp running for 2 hours would consume maybe 2 full power cells, about 20-25 Wh. If the 500 Wh Shimano battery contains 20-25 times that amount of cells, it certainly makes me confused why the battery consumption from the light isn't closer to 4-5%. Maybe the light is bad on battery efficiency, or my preception of light batteries is off somehow.

But yes, for me installing lights has decreased the total range/time by about (4+6) 10 km / 25 minutes. Instead of 2h30m(+-10m) I'm getting closer to 2h(+-10m) runtime in summer conditions.

For me this isn't a big problem as one charge lasts me two weeks. Having no-hassle lights (with low-beam and high-beam) is awesome. Hope this helped you guys!

1
  • thank you so much , I did exactly as you mentioned and boom ! , light activated ! And have just ordered the mj-906se The process took around 5 mins and cost nothing It saved me a lot of time, money and hassle as I had planned to take the bike to a steps bike shop or purchase the pc cable , so again , thank you ! Peter
    – Peteman
    May 24, 2022 at 16:50
1

I just tried this method in late November 2023, and I believe that it may no longer be viable. Once the latest updates to the motor firmware have been made the V3.4.3 E-Tube app will no longer be able to make updates to the motor i.e. turning on the light function.

I am going to have to take it to a shop with the proper connection hardware to see if they can turn it on there. Super frustrating that they don't allow the capability to turn this function on yourself.

1
  • Hi, welcome to bicycles. What method is "this method?" Please don't reply to other answers; please post a full answer that stands on its own.
    – DavidW
    Nov 27, 2023 at 23:01
1

Just managed to activate the light setting in my SC-E7000 with iphone eTuning app downloaded from App store. Connect the app with your bike like E-tube app, and the light setting is on the app screen. First it said that firmware should be downgraded, but after click continue (web page and more instructions will open) go back to app, light setting is active and setting can be changed. After this the SC-E7000 light setting (ON/OFF) is activated.

Hope this helps.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.