My aunts ebike has just reached 992 km. The bike has an bosch active line ebike motor and the display shows error code 500. Which apparently means it's broken. That would be terrible in my opinion without reaching even 1000 km. I checked the magnets and cables and everything seems fine.
- Do I miss something here? Can I hard reset the bike somehow ?
- Should I buy a device to read the error code or update the bike ?
- Is the drive train / motor actually broken and should I buy a new one ?