I recently bought an entry level mountain bike, a Cannondale Trail 7, to use as a town bike. My town doesn't have too many mountains, but it does have a lot of badly rutted roads and I wanted something sturdier than my road bike for everyday use.
Anyhow the bike works very well as a town bike, but I'm surprised how poor the damping in the forks is and I wonder if they are faulty. The shop I bought it from offers a free service six weeks after purchase, and that's next week, so if there is a fault I'll ask them to fix it at the service. I have made a brief video to show how bad the damping is.
The forks are SR Suntour XCT-30:
I cannot find any details about these forks online. I did find details of the XCT-29 (600K pdf) and that does show a damping mechanism, but whether this applies to the XCT-30 I don't know.
So my question is: do you think there is a fault with the shocks or is this just the way cheap shocks are? Also if anyone can find a technical details of the XCT-30 online that would be great.
The lack of damping doesn't really make any difference round town, so if that's just the way cheap bikes are I can live with it. But I'm a bit surprised as I think if you took this bike onto a trail you'd be bouncing around all over the place.